Once a mover has your stuff, you have no idea what horrors you could await you. My movers showed up 2 months late, stole my new 55" television, and charged me extra for distance between the truck and my front door. When I asked the mover to measure the distance, he refused and said he would just dump my stuff on the curb. When things do go wrong, you'll be referred to a complaint process that will make you believe taxes and going to the DMV are entertainment activities. If you're lucky, you'll get about $10 for the thousands of dollars worth of stuff they stole or damaged.