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Apr 12, 2017
6:13
:36
am
coug16
All-American
It only took Munoz (United CEO) 48+ hours
Following the doctor bash to say what should have been said in the first place. United really screwed the pooch on this one. Couldn't really have handled it more poorly at every level.
https://hub.united.com/united-express-3411-statement-oscar-munoz-2355968629.html
This message has been modified
Originally posted on Apr 12, 2017 at 6:13:36am
Message modified by coug16 on Apr 12, 2017 at 6:20:28am
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coug16
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UnoDoctor
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coug16
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Messages
Author
Time
It only took Munoz (United CEO) 48+ hours
coug16
4/12/17 6:13am
Lol!!!!! Quite a different tone. The board should
johnnycarson
4/12/17 7:05am
Are you kidding me?! last month he was namedPRWeek's "Communicator of the Year"!
Goliath
4/12/17 8:29am
He was waiting to see what would happen to his stock value.
IndependentGeorge
4/12/17 7:12am
Begs the question--what changed, Mr Munoz? Did you misunderstand the facts?
Goliath
4/12/17 7:41am
I think he vastly underestimated the backlash the incident would cause
Skeptical Optimist
4/12/17 7:53am
I agree--I would love to hear him address it, to see how sincere this apology is
Goliath
4/12/17 8:06am
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