A lot of people have posted their experiences on Yelp since the story broke. When I checked last night they had 92-ish reviews every single one of them was 1 star. Apparently someone since then had the audacity to give them 4 stars. Like what was said above, I imagine CB has a few thousand more similar stories.
https://www.yelp.com/biz/university-parking-enforcement-provo-3