Sign up, and you can make all message times appear in your timezone. Sign up
Mar 12, 2019
12:05:24am
Bluedarts Walk-on
Heads up for Nest Hello users!

I'm currently on a phone call going on 2 hours with Nest tech support. I got a new Galaxy S10 today, and was setting up the Nest app to use with my doorbell cam, when I couldn't log in with my email address and any of my usual passwords. I checked to make sure it was the right address, tried to reset the password but never even got the email to do it, then was somehow able to create a new account with the same email address that was used before, but no Nest camera was to be found on the account. Finally, I decided to go look at my old phone that is still on the wifi. It was still logged into the account allowing me to view the doorbell cam. I dove into the account settings to find my camera had been hacked by some tool named Scott Hodge (probably not his real name) with a yopmail throwaway email account as the owner of my camera. My physical address was unchanged. I don't know how I was still able to log into my camera on my old phone, but I could because it didn't as for any login info.

So, here I am, 2 hours later on tech support after having taken pictures of the camera and Costco receipt to prove my ownership. I just finished up, factory reset the camera and it is now attached to my account with 2 step verification added. I don't know what that person could have gotten from my camera other than seeing when packages come, but check out your smart devices! 

BTW, nobody yelled at me, too bad.

Bluedarts
Bio page
Bluedarts
Joined
Oct 7, 2014
Last login
Apr 23, 2024
Total posts
8,386 (7 FO)
Messages
Author
Time

Posting on CougarBoard

In order to post, you will need to either sign up or log in.