ticket (standby passenger). I was outside of security as that was what was required. I assumed I didn't get a seat. I went up to the agent 15 minutes before the flight and he told me they had been looking for me with my ticket. He dropped everything and told me to run and follow him. He proceeded to run with me up the stairs and rush me to the front of security (it was a 45 minute long line), rush me to the gate and got me on. For a non rev passenger. Super cool of the guy.
Maybe you just got a jerk.