In the process if refinancing my mortgage. Everything is done and mortgage company says they need a homeowners insurance renewal statement before they will finalize the loan. Contact my insurance agent and he says there is no way to generate a new statement until our renewal comes due next week. Go back to mortgage lender and they say they need at least 90 days on the current policy and we currently have 70. They won't budge.

So I'm stuck between my lender and insurance agent and neither is willing to do anything (or say they are unable to). Our rate lock expires next week and only a few days after we are supposed to get a new insurance statement.

I feel like dropping both the lender and insurance agent. Neither seems at all concerned enough to do anything beyond what their standard process dictates.