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Oct 10, 2021
7:40:20pm
BYUFBDAD All-American
I had a hotel room booked for tonight in S. Jordan, and our flight was cancelled
at 6am. I called the front desk and told them what had happened, and asked for a refund of the money that was charged to my card even though I didn't cancel more than 24 hours before arrival.

The very nice young lady over the phone took my information and said she'd have to talk to the manager. I told her that I could text her proof that my flight was cancelled or otherwise show them that it was out of my hands. She said the manager would call me.

I just got the money refunded without a call. I guess that's one good thing about a nationwide, highly reported SWA issue.
BYUFBDAD
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BYUFBDAD
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Dec 11, 2010
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Apr 25, 2024
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