bringing others along willingly and enthusiastically towards strategic goals with policies, capable leadership, and effective resource allocation. Assign and track tasks (task is a what by when), with timeframes and milestones.

Not much emotional support is needed when people are serving in work roles that they value with a first level manager to whom they look up, and a second level manager by whom they are mentored.

Emotional support is needed when these organizational/structural principles are screwed up. If your people need a lot of emotional support, it means management is not competent and no amount of touchy feel stuff will solve the problems.

Fix the structure and it's breathtaking how quickly unhappiness dissipates. Pay people fairly and put them in roles compatible with their capabilities and their interests with the right amount of supervision (not micro nor aimless managers).