I started my career at Zions almost 20 years ago and left because our business tech products were worse than local credit unions (by a lot). Another factor was that no one got promoted into high-level positions if they were younger than 40 or 50 unless they had parents, grandparents, or other strong connections to existing high-level executives ("no one" isn't hyperbole, it was actually no one) so I used the role to advance my career at other companies.
They weren't forward-looking or strategic at all and the different verticals (especially Business Banking & Private Services) were constantly at each others' throats and undermining each others' successes. It seemed like a very poor and short-sighted way to run a company.