to let someone know they're gonna do the work, instead of just randomly showing up in digging a hole in yard with no notice.

Eagle Mtn admin and city politicians took a lot of heat for that because they were so proud when they announced another ISP alternative was coming here. They adapted after about a month of work and started letting people know. Xfinity finally set up a rep just for the city where if the digging caused damage or problems the resident could reach out to them.

They should've done this BEFORE the problems arose.