so I don't use them much anymore at all- the planes are great - DirecTV for everyone.
But the routes are turrible. You HAVE TO fly through Kennedy, Boston or Long Beach to go ANYWHERE...ANYWHERE...
I am a direct flight snob at this point - I'm not gonna fly to Long Beach to get to Salt Lake from DC. And I will avoid Kennedy like the plague that it is.
I guess it all depends on what routes you fly.