and, wait for it, this does have to do with football. My email address is such that it means "BYU football" When I told the representative on the line my email, he said "ah, BYU football. They did pretty good last year, I was paying a bit of attention. They destroyed someone when I watched a bit of a game"

It kinda made me chuckle because of how many of our fans thought it was the worst season ever. The guy must have watched the good games of last season, but even still, it's funny to hear the different perspective of somebody who isn't a a fan but isn't a hater. Just struck me as funny