Do you utilize an outside the practice billing / verification benefits service to check patient benefits, post payments, troubleshoot denied claims, file appeals, work your past due AR, etc in your practice(s)?

If yes, what do you like or dislike about your current billing service?

If yes, what are the main reasons why you choose to do that versus in-house billing? (i.e. can't consistently find skilled people to do it, staff turnover, security of having an outsourced person to reduce embezzlement, continuity if you lose team or they are gone on vacation, etc)

If any docs/practice owners have thoughts to share I'd be interested....TIA

(Disclaimer - not fishing for jobs here lol, just doing some informal dental research)