They emailed me that it would be reflected on my bill.

Sign up, and you can customize which countdowns you see. Sign up

Report problem with this ad

Apr 23, 2024
10:54:08am

ChiCityCoug All-American

They emailed me that it would be reflected on my bill.

Report problem with this ad

ChiCityCoug

Bio page: ChiCityCoug
Joined: Sep 11, 2016
Last login: May 3, 2024
Total posts: 9,702 (20 FO)

Report problem with this ad

Messages

Author

Time

Random thought- if a company charges you a monthly price for a service like TV

SouthernBlueBlood

Apr 23, 10:33am

Yes they should and yes they did.

ChiCityCoug

Apr 23, 10:37am

Interesting- didn’t know that. I’ve got to think that’s the exception.

SouthernBlueBlood

Apr 23, 10:38am

I had a 6 day outage and a quick chat with Cox got a refund for more than the

molodyets

Apr 23, 10:53am

Was it proactive or did you have to call to get a prorated adjustment?

groy

Apr 23, 10:41am

They emailed me that it would be reflected on my bill.

ChiCityCoug

Apr 23, 10:54am

They sometimes will but the terms of service that we agree to do not have any required uptime

cheezedawg

Apr 23, 10:40am

Should they be required to? You can’t tell them I only can pay less this month.

SouthernBlueBlood

Apr 23, 10:50am

Required by whom? The government? No. It’s an agreement between private individuals. If you want a service with

cheezedawg

Apr 23, 10:55am

It’s more about a contract that they offer for a price and haven’t delivered. Bu

SouthernBlueBlood

Apr 23, 1:38pm

Here is what Cox has in their TOS:

molodyets

Apr 23, 1:44pm

I know that they have that in the contract. I said should the be required to pro

SouthernBlueBlood

Apr 23, 1:50pm

Again- required by whom? Who is going to make them do something that isn’t in the contract that you agreed to? If you

cheezedawg

Apr 23, 3:28pm

Report problem with this ad

Posting on CougarBoard

In order to post, you will need to either sign up or log in.

Report problem with this ad