Part of empowers recent struggles are out of empowers control… the financial industry is evolving logon and access related standards due to a number of reasons, cybersecurity being one of them.

Empower used to take your credentials and log into your accounts as you and scraped the data it needs. That’s a pretty terrible way to do things when people’s money is involved and institutions are starting to put APIs in place (the better way) but it causes empower to break … regularly … as institutions implement these changes and empower has to adapt on the fly.

Plus I am guessing companies like intuit and fidelity aren’t interested in helping empower make a competitive product… the free market isn’t always fair.