He didn't dig media, which fueled some broad fan criticism.
Between rescuing the lowest point of BYU football in 30+ years, being a leader of young men, plugging into the community in various ways through Bronco's Foundation, Thursday's Heroes, firesides, etc., as well as righting the ship in many ways internally after a disastrous off-the-field, very public incident, he deserves, at a minimum, our collective thanks.