...answer 10 inbound support calls a day. This was a decade ago and we had a new inexperienced sales floor and they wanted us to be more familiar with the type of use cases our customers were using our software for. They had dashboards that showed how many calls each sales rep had answered and how many minutes they were on the call. When a customer would call in, every phone in the company would ring until someone picks up. So when i needed to complete a few more calls before going home I would call the support number from my cell and make sure I was the first one to pick up the land line phone with my other hand, while hiding my cell phone under a piece of paper. I’d have fake conversations every so often until they finally got rid of the requirement for sales reps. I felt like a genius.