I'm a new Vivint customer and they completely suck.

Jul 2, 2015
9:22:07am

babybroker

Horrible customer service and they haven't delivered the product they said they would. Why is BYU aligned with these guys????

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babybroker

Bio page: babybroker
Joined: Jan 30, 2009
Last login: May 8, 2024
Total posts: 1,632 (2 FO)

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Messages

Author

Time

I'm a new Vivint customer and they completely suck.

babybroker

7/2/15 9:22am

Because they give the school money.

mudpupper

7/2/15 9:24am

I remember being a student being recruited to go sell stuff for companies like

Y2k

7/2/15 9:28am

Yeah, I've got to figure out how to get out of this.

babybroker

7/2/15 9:32am

That could be a really interesting thread. How to get out of a contract w/Vivint

Y2k

7/2/15 9:36am

in my case, 3 months later they still haven't installed all my equipment so I'm

babybroker

7/2/15 10:06am

I have it as well. No problems. Customer service has been good for me.

Sonics

7/2/15 9:32am

between backordered equipment, bills being incorrect and missed appointments

babybroker

7/2/15 9:37am

Which service are you using?

BlueBlitzkrieg

7/2/15 9:36am

home security.

babybroker

7/2/15 9:38am

We have their internet, but refused the security sales pitch

FuriousMonkey

7/2/15 10:14am

I've had about 25 conversations with their customer service in recent months.

Zach Morris

7/2/15 9:46am

Hour long customer service conversations seem to be their norm for me too.

babybroker

7/2/15 9:56am

Funny thing to add. I had a t least 3 "ok, we got this fixed and you won't have

Zach Morris

7/2/15 10:06am

That sounds like CenturyLink

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