Try this:

Aug 3, 2015
10:19:15am

crazY

Try this:

delete the iCloud account attached to the phone and sign back in. Reset network settings and do a soft reset. I'm not sure what else would work after that.

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crazY

Bio page: crazY
Joined: Sep 6, 2010
Last login: May 1, 2024
Total posts: 53,858 (30,267 FO)

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Messages

Author

Time

Lets see if you guys are faster than this Apple support chat to resolve this

cheezedawg

8/3/15 10:12am

Try this:

crazY

8/3/15 10:19am

She just had me reset network settings. So far not helping

cheezedawg

8/3/15 10:21am

Did you remove the iCloud account?

crazY

8/3/15 10:22am

No- that might mess up what this support tech is doing now. Will wait until

cheezedawg

8/3/15 10:27am

Is your screen locked? I would check that.

bushy7

8/3/15 10:20am

This is my guess, not sure if this is actual problem. But I have had this in

sandtrapcougar

8/3/15 10:27am

Maybe- my upload bandwidth is miserable at my house.

cheezedawg

8/3/15 10:33am

I would manually start the backup tonight right before you go to bed. This

sandtrapcougar

8/3/15 10:56am

Mine was doing the same thing - I had to delete the

cumadogg

8/3/15 10:40am

Support had me do that. Didn't help. She then directed me to sign out of

cheezedawg

8/3/15 10:52am

Looks like that might have done the trick (signing out and back in to icloud on

cheezedawg

8/3/15 10:57am

I spoke too soon. Before I never got past the "Estimating time remaining" stage

cheezedawg

8/3/15 12:53pm

Did it work?

crazY

8/3/15 2:20pm

Nope

cheezedawg

8/3/15 7:33pm

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