Support had me do that. Didn't help. She then directed me to sign out of

Sign up, and you'll be able to vote in polls. Sign up

Report problem with this ad

Aug 3, 2015
10:52:51am

cheezedawg

Support had me do that. Didn't help. She then directed me to sign out of

icloud on the phone and sign back in. Just did that and am trying the backup again.

Report problem with this ad

cheezedawg

Bio page: cheezedawg
Joined: Oct 4, 2007
Last login: May 5, 2024
Total posts: 66,388 (16,751 FO)

Report problem with this ad

Messages

Author

Time

Lets see if you guys are faster than this Apple support chat to resolve this

cheezedawg

8/3/15 10:12am

Try this:

crazY

8/3/15 10:19am

She just had me reset network settings. So far not helping

cheezedawg

8/3/15 10:21am

Did you remove the iCloud account?

crazY

8/3/15 10:22am

No- that might mess up what this support tech is doing now. Will wait until

cheezedawg

8/3/15 10:27am

Is your screen locked? I would check that.

bushy7

8/3/15 10:20am

This is my guess, not sure if this is actual problem. But I have had this in

8/3/15 10:27am

Maybe- my upload bandwidth is miserable at my house.

cheezedawg

8/3/15 10:33am

I would manually start the backup tonight right before you go to bed. This

8/3/15 10:56am

Mine was doing the same thing - I had to delete the

cumadogg

8/3/15 10:40am

Support had me do that. Didn't help. She then directed me to sign out of

cheezedawg

8/3/15 10:52am

Looks like that might have done the trick (signing out and back in to icloud on

cheezedawg

8/3/15 10:57am

I spoke too soon. Before I never got past the "Estimating time remaining" stage

cheezedawg

8/3/15 12:53pm

Did it work?

crazY

8/3/15 2:20pm

Nope

cheezedawg

8/3/15 7:33pm

Report problem with this ad

Posting on CougarBoard

In order to post, you will need to either sign up or log in.

Report problem with this ad