Degree.
It's not that we win lots of big games, but considering our "place" in the realm of college football and that playing a better or more prestigious program is naturally going to result in more losses.
If we won all or most of our big games, we would be a top 10 team. That's a tough place to get to, especially with regularity.
Considering what BYU football is and always has been in the past 50 years, I'm not sure how BYU fans can expect much more.
I'm hopeful like many, but I recognize our place in college football. We do fine considering who we are and have been.