Opinions from CB are largely based on rumor, fourth-person conversations, or lazy emotion-driven silliness. People that actually know are not often wasting their time on CB. People that hate on Santiago are probably basing their opinions on, at most, a handful of interactions with him. Same for those people that think he’s the greatest. And all those people will change their opinions at the drop of a hat, should a minor new event take place.

No one on CB knows anything. This is a forum for fanatics and lunatics. Nuance is not a strong suit here. I’d say when it comes to personal and/or character-related questions, this is the wrong place for useful information.