Our customers do it all the time...

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Aug 21, 2014
1:21:08pm

Tokolosh

Our customers do it all the time...

Needless to say, a lot of my time is spent on quality improvement initiatives at our distribution centers.

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Tokolosh

Bio page: Tokolosh
Joined: Jun 9, 2004
Last login: Jun 15, 2024
Total posts: 60,940 (5,702 FO)

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Messages

Author

Time

Anyone ever buy brake pads, only to find the wrong pads are in the box?

8/21/14 1:19pm

Our customers do it all the time...

Tokolosh

8/21/14 1:21pm

The guy at the store told me this morning that it's not uncommon for the wrong

8/21/14 1:23pm

The issue is the level of employees you get at that distribution level...

Tokolosh

8/21/14 1:35pm

Go automated..no needs for humans.

BlueDragon

8/21/14 1:41pm

For us the set up cost is the barrier. We can't do it.

Tokolosh

8/21/14 1:49pm

Thats a good thing. i was being sarcastic. Thanks for hiring people.

BlueDragon

8/21/14 1:51pm

"Now let's see what happens when you're driving with the OTHER guy's brake pads"

jbcoug

8/21/14 1:22pm

Was there a guarantee on the box?

cougfanblue

8/21/14 1:22pm

Guaranteed to be brake pads. Maybe not the ones you need for your car, but

8/21/14 1:24pm

"Hey, if you want me to take a dump in a box and mark it guaranteed, I will."

8/21/14 1:25pm

You could get a good look at a t-bone....

cougfanblue

8/21/14 1:27pm

You can get a good look at a T-bone by sticking your head up a butcher's yewt.

IndependentGeorge

8/21/14 1:28pm

It's gotta be your bull.

cougfanblue

8/21/14 1:32pm

No. I bring in the old one to match the backing plates.

BlueDragon

8/21/14 1:42pm

I generally do this as well, but didn't have time to take off the old one last

8/21/14 1:45pm

The guy that taught me brakes drilled it in my head not to trust part stores.

BlueDragon

8/21/14 1:49pm

Had this happen with rear drum brakes - turned a story long....

BYUFam1

8/21/14 1:59pm

Awesome story...and Im guessing you dont bring it up as to stay married?

BlueDragon

8/21/14 3:39pm

I don't bring up the cause around the wife but she does enjoy the rest of it

BYUFam1

8/21/14 6:51pm

Gotta love em.

BlueDragon

8/21/14 7:15pm

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