I want to make a LinkedIn post about these tech folks who keep talking about having empathy in product design.
Retail and CPG folks have been talking about this concept for decades. It’s called “listening to the customer”. However, that phrase doesn’t make me feel as good about myself.
This message has been modified
Originally posted on Jan 22, 2021 at 11:44:38pm
Message modified by CrimWalCoug on Jan 22, 2021 at 11:49:21pm