ago. First cancellation was due to weather, the next 2 were due to the Dallas terminal shooting that shut down the SWA hub for 6 hours. Every gate agent and telephone agent told me there was nothing they could do for us, it cost us an extra night in a hotel and one overnight in a chair at Midway.

2 days after getting home (took us 52 hours), they sent me and my two adult kids on my same confirmation each a $250 flight credit.

Not worth it, but something.