So we believe it.

Then when the person was found to be trolling, lying, or just didn't have all the info, we feel betrayed and retaliate with the only ammo we have, words.

I 100% agree that "insiders" should be taken with a train of salt, even myself. I have info that proves almost every insider wrong at some point, but I tend to bite my tongue because I am not in the room during when the admin works, and I choose not to guess what was discussed. I also choose not to attempt to lead others astray when I do not have all the info. Others sadly don't seam to have that control.

I guess I make a point of drawing attention to these inaccuracies of "insiders" because it saddens me that we form a harsh opinion of someone (in this case BYU admin) based on completely false information that we have made a choice to believe.