May 19, 2017
3:52:41pm
Bert609 All-American
Just got off the phone and finally got an EMAIL not a voice mail.
Status: Escalated (I thought that was funny)

Question Reference #
Date Created: 05/19/2017 04:26 PM
Date Last Updated: 05/19/2017 04:26 PM
Status: Escalated
Response By Email (Abelardo Jr.) (05/19/2017 04:26 PM)
Hi Mr. 609,

This is from Motorola repair team this is regarding your RMA # . The address on that RMA was invalid and in order for us to ship the replacement to the correct address you need to contact us and provide the correct shipping address. Please use this reference # to be transfer to repair team for the correction.


Thank you,

Motorola Customer Care
Repair Support and Solutions Team
Jay
Bert609
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Bert609
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