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Apr 23, 2024
1:38
:07
pm
SouthernBlueBlood
Truly Addicted User
It’s more about a contract that they offer for a price and haven’t delivered. Bu
any contract is inforced by law. That’s a conservative principle as well
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SouthernBlueBlood
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RoyalTX
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SouthernBlueBlood
Joined
Apr 11, 2010
Last login
May 12, 2024
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Messages
Author
Time
Random thought- if a company charges you a monthly price for a service like TV
SouthernBlueBlood
Apr 23, 10:33am
Yes they should and yes they did.
ChiCityCoug
Apr 23, 10:37am
Interesting- didn’t know that. I’ve got to think that’s the exception.
SouthernBlueBlood
Apr 23, 10:38am
I had a 6 day outage and a quick chat with Cox got a refund for more than the
molodyets
Apr 23, 10:53am
Was it proactive or did you have to call to get a prorated adjustment?
groy
Apr 23, 10:41am
They emailed me that it would be reflected on my bill.
ChiCityCoug
Apr 23, 10:54am
They sometimes will but the terms of service that we agree to do not have any required uptime
cheezedawg
Apr 23, 10:40am
Should they be required to? You can’t tell them I only can pay less this month.
SouthernBlueBlood
Apr 23, 10:50am
Required by whom? The government? No. It’s an agreement between private individuals. If you want a service with
cheezedawg
Apr 23, 10:55am
It’s more about a contract that they offer for a price and haven’t delivered. Bu
SouthernBlueBlood
Apr 23, 1:38pm
Here is what Cox has in their TOS:
molodyets
Apr 23, 1:44pm
I know that they have that in the contract. I said should the be required to pro
SouthernBlueBlood
Apr 23, 1:50pm
Again- required by whom? Who is going to make them do something that isn’t in the contract that you agreed to? If you
cheezedawg
Apr 23, 3:28pm
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