B. Force Majeure:
Cox will not be liable for any delay, interruption of Service, failure of performance of Cox or Customer Equipment or Cox’s network, or any loss, liability or damage directly or indirectly caused by circumstances beyond our control, including but not limited to acts of God, flood, explosion, wildfire, epidemic, pandemic, public health crisis, or other catastrophes, causes attributable to you, Your Equipment or your property, acts of third parties, national emergencies, acts of terrorism, insurrections, riots, wars, unavailability of rights-of-way, loss of use of poles or other utility facilities, material shortages, power outages or reductions, failure of any cable signal at the transmitter, failure of a satellite, strikes, lockouts, or work stoppages, or any law, order, regulation, or request of the federal, state or local governments having jurisdiction over Cox. The use and restoration of Services in emergencies will in all cases be subject to the priority system specified by federal regulations.

You agreed to that. They don't have to give you any refund according to your contract.