If you signed up on your TV did you do it using the Roku app?

Oct 9, 2019
9:48:46am

Cougrrrs Roll All-American

If so, you need to cancel using the Roku app.

Here's the instructions, they are for another channel but just go to ESPN on Roku and follow the instructions. It's quick and easy to cancel.

Lifetime Support

How do I cancel my subscription purchased on a Roku?

To cancel a subscription purchased through the Roku Channel Store, do one of the following: From the Roku player: Using a Roku remote...

http://mylifetime.zendesk.com/hc/en-us/articles/222781488-How-do-I-cancel-my-subscription-purchased-on-a-Roku-[https://mylifetime.zendesk.com/hc/en-us/articles/222781488-How-do-I-cancel-my-subscription-purchased-on-a-Roku-]

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Cougrrrs Roll

Bio page: Cougrrrs Roll
Joined: Aug 11, 2006
Last login: Apr 26, 2024
Total posts: 47,151 (2,617 FO)

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Messages

Author

Time

Cancelling ESPN Plus

Blue Heart

10/9/19 9:30am

Cancel using a desktop browser. So easy.

cougarnerd

10/9/19 9:31am

I think the problem is I signed up on my smart TV. For sure smarter then me TV.

Blue Heart

10/9/19 9:33am

You can still cancel on your desktop browser

Skeptical Optimist

10/9/19 9:36am

The guy at ESPN + Couldn't help me. He told me to call my Credit Card Company

Blue Heart

10/9/19 9:38am

This wasn't true in my case. I had to do it on my Roku.

JAGA97

10/9/19 9:41am

I get to a screen on my TV that says Subscriptions and has ESPN + listed

Blue Heart

10/9/19 10:40am

There is usually an asterisk or menu button on your remote or a selection in the

JAGA97

10/9/19 10:54am

RE: There is usually an asterisk or menu button on your remote or a selection in

Blue Heart

10/9/19 11:11am

Are you unsubscribed but still seeing content as you paid for the monrh?

hydrocoug

10/9/19 12:32pm

It says Subscribed.

Blue Heart

10/9/19 2:07pm

If you try and do it on a computer you will get a message that you have to

JAGA97

10/9/19 9:37am

or the app on the phone. Both super easy

Mayor of Cougartown

10/9/19 9:41am

Except when they tell you that you cant.

Ozymandias

10/9/19 10:21am

I canceled on my phone pretty easily. It said my subscription would be valid

KG123

10/9/19 9:32am

It’s like three clicks on an iPhone

Hoax

10/9/19 9:33am

TNT will no longer go into debt for BYU sports

TNT

10/9/19 9:33am

Did you sign up on your phone or tv? You said both. If it is through the espn

IceCreamButt

10/9/19 9:33am

It was only on my TV. I just got off the phone with the Indian guy. He was

Blue Heart

10/9/19 9:36am

If you signed up on the Roku app, you need to cancel on the Roku app

Cougrrrs Roll

10/9/19 9:41am

I did it on my iPhone. I just went to subscriptions and then hit cancel.

Mikey

10/9/19 9:34am

What phone number did you call to do that?

TCuz

10/9/19 9:44am

I love CB

Bob Vance

10/9/19 9:37am

Bob, are you just looking at things on your screen and saying you love them?

ebv

10/9/19 3:15pm

I LOVE LAMP

Bob Vance

10/9/19 3:16pm

I couldn't cancel yesterday — clicked on the right

Gustav

10/9/19 9:40am

You should see if they’ll prorate this month for you so you only pay 1.25

JollyGreenGiant

10/9/19 9:41am

haha

Blue Heart

10/9/19 9:44am

I want it prorated since we lost the game

flyonawall

10/9/19 2:52pm

If you signed up on your TV did you do it using the Roku app?

Cougrrrs Roll

10/9/19 9:48am

I think this is an answer. But I am not signed up with Roku so that is where

Blue Heart

10/9/19 9:52am

I think the Problem is it is through Roku for ESPN.

Blue Heart

10/9/19 9:51am

I wouldn’t give up having access to Saskatchewan Rough Riders and Indian cricket

Sandstone Cougar

10/9/19 9:54am

It is tempting and actually the Peyton Manning show looks good.

Blue Heart

10/9/19 9:57am

Thankyou for reminding me. I just went to espn and logged in. In the upper

Cougz19

10/9/19 10:37am

was this on your phone or TV.

Blue Heart

10/9/19 10:41am

Is there an app store for your tv, you might look there.

Ozymandias

10/9/19 10:42am

dont use your TV just go to espn.com on a phone or desktop

Cougz19

10/9/19 10:44am

I had the same problem, it would tell me I had to use the device I signed up

Ozymandias

10/9/19 10:55am

Well in that case you gotta cut them off at the root

Cougz19

10/9/19 11:10am

same as my issue.

Blue Heart

10/9/19 11:12am

I had the same problem

lemonworld

10/9/19 11:05am

I'm sure I will figure it out. Thank you for the help.

Blue Heart

10/9/19 11:13am

I cancelled mine through the app store - that's where it's done.

zonacougar

10/9/19 12:00pm

So pathetic that this is the top thread at the time I logged on to CB today

Tosotikoga

10/9/19 12:32pm

I appreciate all the help. My kids bought me the Smart TV for father's day.

Blue Heart

10/9/19 2:09pm

If you signed up through a Roku, go to my.roku.com

61_Shasta

10/9/19 1:15pm

Thanks for reminding me - I need to cancel that too

Str8CashCougar

10/9/19 2:03pm

I signed up using an Amazon Fire TV Stick. I had to cancel in my Amazon account.

bbqoug

10/9/19 2:32pm

If you like UFC they have all the past main events. pretty cool

mcnasty

10/9/19 3:50pm

And lots of Top Rank boxing coming up.

CougsBeatU

10/9/19 3:54pm

Yes, the recent Tyson Fury fight is on there. Good stuff.

mcnasty

10/9/19 3:58pm

Yeah, Tyson didn't take that fight nearly serious enough.

CougsBeatU

10/9/19 4:08pm

Pretty easy on computer

Mabuhay Coug

10/9/19 4:09pm

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