business via the AirBnB website and only payment by credit cards with the website payment process. Positive ratings for the guests are a good thing. You can, and probably will, get some real pigs--get a good damage deposit, and/or make them buy a damage insurance policy for the stay (usually about $40-50)--this usually gets you about $1500 in coverage. No smoking, pets, or loud parties can be a good thing depending on your situation. I try to avoid same day changeovers because it forces me or the cleaners into a box on cleaning. If I get a rental, I usually go in and block out the day before and after just to have some time--important now with AirBnb cleaning requirements and COVID. Get a cell phone number from the guest because there are times you must communicate. I'm sure there is more to say--I've been doing this with VRBO and AirBnb for 10 years.