I do think COVID makes people more grumpy but I just hate feeling like my business is a chore or that it’s just transactional if I choose to go into the store.

They should know I can order anything they have in their store for 10% less than they are selling it. I come looking for advice and if they aren’t willing to help, my business is gone ha.

I had a guy at another shop talk me out of buying a 4K bike from his shop as it was “hassle to get them to the store”. They lost my business.

LevelNine sports is where I go and they treat me well.

Won’t do business with “park city demo rentals” or “the Highlander”.