as it had engulfed in flames and was obviously defective. He tried to work with Traeger but they wouldn't do anything for him.

He said Costco was great. He felt super awkward, he was "that guy", but Costco returns told him not even to sweat, it's no skin off of Costco's back. They contract with these vendors, and when people return these products, they pass on the return amount to the vendor company. So it's not Costco eating the loss, it's really Lovesac. They didn't deliver what you were told and expected even after talking directly to them.

Take it back, get your 7k.