be very direct with them. let them know you aren't happy, that they've made

Sep 15, 2014
7:48:18pm

OmahaThunderCoug

mistakes that they haven't corrected or have been costly for you, and that you are looking to potentially switch to another carrier. see what they say. and let us know how it goes.

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OmahaThunderCoug

Bio page: OmahaThunderCoug
Joined: Jan 5, 2008
Last login: Apr 28, 2024
Total posts: 15,207 (84 FO)

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Messages

Author

Time

PSA: Verizon Customer Service sucks! To where should my family switch?

BYUCougarsFan

9/15/14 6:49pm

I have no complaints with AT&T

PCCoug

9/15/14 6:52pm

I like AT&T

Wagon

9/15/14 7:13pm

Haha I think we all struggle on game day.

BYUCougarsFan

9/15/14 7:16pm

The grass is not greener despite what people might say...all carriers have flaws

Bonoman

9/15/14 6:57pm

Bummer. That's what got us to stay for so long, actually

BYUCougarsFan

9/15/14 6:58pm

Switching will give you some sense of relief, if nothing else do it for that....

Bonoman

9/15/14 7:01pm

sounds like you should just pay your bill. oh, and stop breaking phones.

OmahaThunderCoug

9/15/14 6:58pm

Haha. I wish that was the problem, but Verizon admits it's their own fault

BYUCougarsFan

9/15/14 6:59pm

Also, do you have any ideas for a carrier I should switch to?

BYUCougarsFan

9/15/14 7:00pm

seriously though....i would bail on Verizon. i have them still. No way i could

OmahaThunderCoug

9/15/14 7:03pm

Agreed. Bummer of a deal, but what do you do?

BYUCougarsFan

9/15/14 7:07pm

Switch or at least threaten to switch and see what they say. see of another

OmahaThunderCoug

9/15/14 7:10pm

I'm headed to Verizon right now to talk to them.

BYUCougarsFan

9/15/14 7:12pm

be very direct with them. let them know you aren't happy, that they've made

OmahaThunderCoug

9/15/14 7:48pm

I just setup 7 lines on T-Mobile for $130/month plus device costs. That gives me

Cougar-Duck

9/15/14 7:47pm

I forgot to apply my 15% corporate discount. So it's $111 for 7 lines.

Cougar-Duck

9/15/14 7:55pm

$111? wish i could get that low. i'm over $200 now for just 3 lines with

OmahaThunderCoug

9/15/14 7:58pm

You have to bring your own phone or make monthly payments on the phones to

Cougar-Duck

9/15/14 8:01pm

oh, okay. i see what you mean.

OmahaThunderCoug

9/15/14 8:11pm

I'm at $175 on tmobile, 3 iPhone 5s at $25 a month each, and iPhone 4s we own

mosterlow

9/15/14 8:13pm

I would go with Ting, on Sprint's network. Customer service is excellent. You

iceecoug

9/15/14 8:47pm

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