I mean, with all of the simple and straightforward drug names, online entry should be a breeze for patients to complete.
And certainly, an online pharmacy -- who is cutting costs vs. brick and mortar establishments -- wouldn't do anything like offshore phone banks for verification. Although, those calling centers epitomize convenience and clarity, so they really couldn't go wrong.
And why bother with eight hours? Doctors and dentists have such convenient hours that I'm sure 2-4 hours would still cover everyone.