I called the other day and my wait was 31 hours. I went with the chat.

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Apr 13, 2021
4:17:11pm

JamDownSouth All-American

I called the other day and my wait was 31 hours. I went with the chat.

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JamDownSouth

Bio page: JamDownSouth
Joined: Jul 7, 2011
Last login: Jun 9, 2024
Total posts: 2,842 (2 FO)

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Messages

Author

Time

Trying to call Delta to add infant-in-arms to my ticket--wait time is 4 HOURS!!

4/13/21 3:46pm

Call Man At Arms. Maybe he can help.

pink22

4/13/21 3:48pm

RE: Call Man At Arms. Maybe he can help.

WJCougar

4/13/21 4:27pm

RE: Trying to call Delta to add infant-in-arms to my ticket--wait time is 4

4/13/21 3:52pm

You can also do it at the counter, assuming you get there early enough. Helps to be Medallion.

zsmooth

4/13/21 3:52pm

Trick is to call the Spanish line. Less crowded and the person will speak Eng

j1800collett

4/13/21 3:54pm

I added my infant at the counter.

AeroCoug

4/13/21 4:00pm

I usually contact delta via text message to add infant, and there’s typically no wait. But maybe all lines of communicat

Chrizzly Bear

4/13/21 4:01pm

Hmm I'll try! Thanks

4/13/21 4:12pm

This alone is why you should get a travel agent

braddahmike

4/13/21 4:07pm

I guess

WDaddy

4/13/21 4:13pm

Good advice if you’re 80 years old

TCuz

4/13/21 4:14pm

It's a fallacy, how much do you value your time & money?

braddahmike

4/13/21 4:33pm

Delta has the call back feature so I don't see how this is an issue

memento

4/14/21 6:48am

It's not just Delta, it's cruise lines, other airlines, hotels, etc

braddahmike

4/14/21 8:14am

hmmmm "go with a Travel Agent.......because my wife is a travel agent"

TheHop

4/13/21 4:25pm

My wife gets plenty of business, I'm just saying it's worth looking into

braddahmike

4/13/21 4:40pm

Maybe look for a "chat" option? We've used that several times recently and were able to work out all we wanted to

lightmann

4/13/21 4:08pm

I called the other day and my wait was 31 hours. I went with the chat.

4/13/21 4:17pm

Sorry, trying to commiserate and not be the "Me Monster" (link)

4/13/21 4:41pm

Four hours is amazing! It took us nine months to get an infant in arms

ryebrye

4/13/21 4:23pm

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