If you like being the planner of your vacations that's totally cool. I used to be that way.

But my wife can get just as good of deals and often times better than what you find online. She's the one that's dealing with the airlines and changes in her client's flights and rescheduling them, getting them rebooked, etc. Not you. If you like spending hrs on the phone, that's cool.

Plus she doesn't even charge her clients a fee, as she gets paid commission off the vendors (airlines/hotels/excursions/travel insurance, etc.). If there's a big group she'll charge a fee, but that's because it's a crap-ton of coordination.

I get it, my parents used a travel agent in the 80s.

Expedia (that owns Travelocity, Orbitz, etc.) right now for cruises is offering customers the ability to talk to someone...they're actually sending those calls to local travel agents because they know cruising isn't very intuitive for first-timers and that agents actually are better at booking--plus they don't have the manpower to field those calls.