(The refunding that is). When it's possible, I like to come in under and establish goodwill with the client. Of course, in complicated matters the retainer is often insufficient to cover the total bill. And I'm clear about that up front as well.
This message has been modified
Originally posted on Nov 29, 2016 at 7:35:06am
Message modified by gwalker on Nov 29, 2016 at 7:36:42am