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Jan 25, 2023
11:18
:56
am
yorksama
All-American
There's no excuse for that behavior.
People working Customer Service jobs are still people. No matter how frustrating it might be, there's no reason to treat them like garbage.
I bet this lady treats retail, hospitality, and service workers the same way.
What a piece of crap.
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yorksama
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yorksama
Joined
Nov 11, 2012
Last login
Jun 15, 2024
Total posts
15,902 (6,746 FO)
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Messages
Author
Time
She might have lost her cool just a little bit.
cheezedawg
Saucy
1/25/23 11:06am
To be fair, Xfinity customer care really sucks.
RGGeemer
1/25/23 11:10am
Most call center customer service sucks.
Archaea
1/25/23 11:11am
Xfinity would top my list of the worst I've dealt with
RGGeemer
1/25/23 11:11am
Same! They are so bad!
ChiCityCoug
1/25/23 12:16pm
She obviously sounds hysterical, which is a good reminder for us all,
Archaea
1/25/23 11:10am
No excuse to act like that. You can be frustrated and angry and still be civil
cougfan03
1/25/23 11:20am
I agree we should always be civil, but given the "in your face" lack of customer
Archaea
1/25/23 11:25am
Speaking of customer care with Chase: I went the rounds for almost 2 months of
m0resn0w
1/25/23 11:46am
Chase sucks. Their fraud department is worse than sucking.
Archaea
1/25/23 11:48am
<< Deleted >>
materialized
1/25/23 11:11am
Nobody here can relate. 🙂
Archaea
1/25/23 11:11am
RE: She might have lost her cool just a little bit.
Clark Addison
1/25/23 11:12am
"I'm going to put you on hold while I transfer your call" [click]
Division Bell
1/25/23 11:12am
I'd just leave her on hold.
Mister P
1/25/23 11:16am
I hate people
Indy Coug
1/25/23 11:13am
Karen really needs to watch her shows.
squidmark
1/25/23 11:16am
There's no excuse for that behavior.
yorksama
1/25/23 11:18am
She might, but maybe not. I do not excuse her behavior but let's go down
Archaea
1/25/23 11:23am
"Ma'am, I need to put you in time out."
Indy Coug
1/25/23 11:27am
The lady's response was wrong and unproductive but we also have no idea
Archaea
1/25/23 11:32am
Sorry, but I have zero interest in building a defense for that woman. "The devil made me do it" is a bullcrap defense
Indy Coug
1/25/23 11:33am
There are two bad guys here: the lady who went ballistic and customer service
Archaea
1/25/23 11:42am
Yes we would
sidsie716
1/25/23 11:43am
There will be some jerks no matter what but there are bad bureaucracies
Archaea
1/25/23 11:52am
Loss of composure, lacking any emotional discipline... yeah, I'm going to take a wild guess at her socioeconomic group.
Division Bell
1/25/23 11:20am
That’s pretty much how I feel most of the time when I call customer service.
Colorado
1/25/23 11:27am
I agree with this sentiment.
Archaea
1/25/23 11:30am
T-mobile has been different for me. I recently switched and their reps are great
Turd Ferguson
1/25/23 11:33am
Yeah, it’s not universal but there are some that are notoriously bad. I’ve been pretty happy with T-mobile too
Colorado
1/25/23 11:35am
absolutely, that they are an exception by not sucking says something
Turd Ferguson
1/25/23 11:37am
It is a relief when you get a customer service agent that helps
Archaea
1/25/23 11:42am
Someone needs to make a heavy metal mashup to this audio.
Yucatan
1/25/23 11:29am
She went all Ruth from Ozark on her
CSoul
1/25/23 11:29am
RE: She might have lost her cool just a little bit.
durandal
1/25/23 11:47am
Every time she screamed “NOW!” I couldn’t help but smile and think “that’s another cougar first down”
Probable Sacko
1/25/23 11:56am
How I feel dealing with Xfinity, the worst of the worst
Cougrrrs Roll
1/25/23 12:04pm
RE: She might have lost her cool just a little bit.
scottfunkel
1/25/23 1:35pm
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