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Jul 13, 2016
10:41
:38
am
cucciolo25
All-American
I do the same thing every year with my cable company. It always works. But why
can't they just take care of loyal customers instead of making us jump through the same hoop each year?!
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cucciolo25
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cucciolo25
Joined
Mar 1, 2011
Last login
Nov 25, 2021
Total posts
3,089 (20 FO)
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Messages
Author
Time
My Comcast bill jumped approx 15% this month, so I called their billing office
Magic8Ball
7/13/16 10:39am
I do the same thing every year with my cable company. It always works. But why
cucciolo25
7/13/16 10:41am
because they want to make more money
fattycoug
7/13/16 10:50am
$ome people won't notice the change immediately. $ome won't ever bother calling
Tricky
7/13/16 11:02am
yeah whats weird about comcasrt is that they'll give you a 12 month or 24
johnnycarson
7/13/16 10:41am
Just make sure to call customer retention
phageman
7/13/16 11:06am
My cox bill has been doing the same and they told me to call about a loyal
byu1
7/13/16 10:45am
You must have more than just internet. I just have internet and they never give
supertux
7/13/16 10:47am
I have a bundle (cable, internet and landline)
Magic8Ball
7/13/16 10:48am
There you go.
supertux
7/13/16 10:57am
Comcast rep told me that you need to go into the store in order to get deals
tarzan15
7/13/16 10:51am
Just internet?
supertux
7/13/16 10:56am
yuuup.
tarzan15
7/13/16 11:05am
I have just internet, and the rep told me the same thing 8Ball said.
benny1982
7/13/16 11:00am
Everytime I do this and threaten to cancel they send me to retention and the
supertux
7/13/16 11:07am
I don't even threaten to cancel. I just ask them to transfer me to customer
benny1982
7/13/16 11:08am
Are you talking to customer retention?
phageman
7/13/16 11:07am
RE: Are you talking to customer retention?
supertux
7/13/16 11:08am
It's a joke that customers have to do this every year.
IndependentGeorge
7/13/16 10:47am
Mine did too. I need to call again.
Cougar-Duck
7/13/16 10:54am
Why does the Xfinity Guide suck so bad? I don't want to see every
Coach's Dad
7/13/16 11:12am
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