Gets and error and says online check in is not available

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May 23, 2024
8:18:04pm

Swag Kazekage All-American

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Swag Kazekage

Previous username: Romex
Bio page: Swag Kazekage
Joined: Jul 11, 2007
Last login: Jun 20, 2024
Total posts: 33,654 (10,126 FO)

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Messages

Author

Time

My son is trying to check in in SLC for his flight out of LAX on Fiji Air. No Fiji air desk in SLC, also can’t check in

Swag Kazekage All-American

May 23, 8:10pm

Why can’t he check in online?

Tare

May 23, 8:13pm

Errors out and wont let him

Swag Kazekage

May 23, 8:17pm

Just call

JuicyJam

May 23, 8:45pm

He called, they couldn’t help, so weird, Oh well. He probably is missing it anyway due to another delay.

Swag Kazekage

May 23, 8:52pm

Can you explain that more clearly?

BleedCougarBlue2

May 23, 8:14pm

No, it is confusing, he is going to Fiji, two separate tickets, one on American purchased separately from Fiji

Swag Kazekage

May 23, 8:20pm

If he bought his ticket thru Fiji then he can check in at the gate in LAX

ShinobiCoug

May 23, 8:16pm

Check in closes before he gets there

Swag Kazekage

May 23, 8:17pm

What happens on the Fiji Air website when he clicks here?

RootieBoy

May 23, 8:17pm

Gets and error and says online check in is not available

Swag Kazekage

May 23, 8:18pm

Is there a customer service or online chat for him to reach out to?

RootieBoy

May 23, 8:19pm

Have him try to check in again & take a picture of the error message. Might come

BleedCougarBlue2

May 23, 8:19pm

Will have him do that

Swag Kazekage

May 23, 8:34pm

Why not just check in at the gate in LAX?

RGGeemer

May 23, 8:17pm

Check in closes in 40 min and he still is in SLC

Swag Kazekage

May 23, 8:18pm

That makes no sense. The counter will be open if they have an 11:55 departure

Tare

May 23, 8:21pm

Did you not see that the check in closes as per their online check in notice

Swag Kazekage

May 23, 8:22pm

Then maybe your son should have bought a ticket for an earlier SLC-LAX flight

BleedCougarBlue2

May 23, 8:26pm

He didn’t buy it, someone else coordinated it all

Swag Kazekage

May 23, 8:28pm

Onsite check-in can’t close 4 hours before departure. Think about that.

Tare

May 23, 8:27pm

I get that, but it does somehow

Swag Kazekage

May 23, 8:29pm

I flew Fiji Air out of LAX a few years ago. The staff there is very small so it’s literally the same people at the

cheezedawg

May 23, 10:04pm

When he gets to LAX have him go to any Fiji Air gate with an agent there and

BleedCougarBlue2

May 23, 8:17pm

Can’t check in closes in 40 min and he is still in SLC

Swag Kazekage

May 23, 8:18pm

Why does the check-in window close so early/he's still in SLC? Do you have the

BleedCougarBlue2

May 23, 8:20pm

We are not stupid. Fiji Air online check in says it closes in 40 min

Swag Kazekage

May 23, 8:21pm

Didn't say you are stupid.

BleedCougarBlue2

May 23, 8:22pm

Implied it by saying we might not know there is a time zone change

Swag Kazekage

May 23, 8:23pm

No, not that you didn't know it, but that you might have just forgot about it.

BleedCougarBlue2

May 23, 8:24pm

I’ve done that before

calblue

May 23, 9:01pm

Good luck to your son. I'm out.

BleedCougarBlue2

May 23, 8:25pm

Do you want to criticize people who are trying to help you out?

BleedCougarBlue2

May 23, 8:23pm

I apologize.

Swag Kazekage

May 23, 8:29pm

Dude… being combative on here makes no one want to help. I suggest listening to an airline pilot above…

WP17

May 23, 8:29pm

I get it, it is super confusing. Fiji Air is saying check in closes at 9:00 Mountain Time. He is in SLC still so can’t

Swag Kazekage

May 23, 8:32pm

The American flight is showing arrival at 11:52 pm now so even with a Fiji Air

rov

May 23, 8:39pm

Yep, just got delayed again, he isn’t making it regardless at this point

Swag Kazekage

May 23, 8:40pm

Their website says on site checkin at lax closes

DrBYU

May 23, 9:02pm

Check the fine print

Drock84

May 23, 8:19pm

Talked to American and they told him they can’t. He didn’t buy the tickets, someone else did so he is trying to figure

Swag Kazekage

May 23, 8:37pm

Their website shows up to 1 hour prior to departure for check-in at LAX

rov

May 23, 8:27pm

Yeah, that is what we saw as well, but says something else when going through the process, It’s all over the place

Swag Kazekage

May 23, 8:36pm

Has he tried getting their app? Can you check in for him online without error?

ochobeeguy

May 23, 8:45pm

Can he stay on the gate side of TSA?

Solomon Levi

May 23, 8:47pm

He is just going to get to LAX and probably not make his flight anyway, and just try and get the next flight

Swag Kazekage

May 23, 8:54pm

HXP trip?

VinnyBYU

May 23, 9:01pm

No, going to make a documentary for a Samoan Artist

Swag Kazekage

May 23, 10:36pm

At LAX you have to go to the international terminal to check in

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