I 100% believe this happened... but...
* BYU Offical visits are normally the months before signing day (Nov/Dec & Jan-Feb).
* BYU invites most of their big recruits to come for unofficial visits early June during the HS padded camps.
* The players & staff have had the past 2 weeks off (no practices). Most players went home. Coaches are not around.
The Ute's are very proud of their facilities... and they always put on a big show for anybody. Heck, I've had a visit through Utah's facilities a few times and I wanted to sign after each one (unfortunately, they don't need any 40-year-old software developers on their roster)!!
Getting a tour of Utah's football facilities after a tour of BYU is like going to Six-Flag's after visiting lagoon. However, BYU can put on a good show when they want to.
I'm going to assume the kid doesn't have an offer to BYU(?).