No, it's like they are asking customers to keep buying their product even when

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Aug 15, 2019
3:12:50pm

cougarnerd All-American

they only do the bare minimum to make it better compared to the competition.

This message has been modified

Originally posted on Aug 15, 2019 at 3:12:50pm

Message modified by cougarnerd on Aug 15, 2019 at 3:13:47pm

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cougarnerd

Previous username: Cougfan89
Bio page: cougarnerd
Joined: Sep 8, 2013
Last login: Jul 2, 2020
Total posts: 14,658 (1,072 FO)

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Messages

Author

Time

I've seen some in the BYU AD department ask fans on twitter why they haven't

Dangerous

8/15/19 2:50pm

It's almost like they're in a bubble and can't see what's outside.

ToasterChive

8/15/19 2:51pm

Yep. And obviously being P5 helps Utah, but if they were 3-7 with no

Dangerous

8/15/19 2:53pm

100 100.

DocPimp

8/15/19 6:47pm

I’m willing to bet the NIU game alone lost some season ticket holders

LifelongAP

8/15/19 6:56pm

The prices doubled for the cheap seats. That’s the number one reason.

jimmer4pres

8/15/19 9:37pm

It's almost like they are running a business and they are asking the customers how they can do better. Isn't that a

HarlemCoug

8/15/19 3:10pm

No, it's like they are asking customers to keep buying their product even when

cougarnerd

8/15/19 3:12pm

time will tell

HarlemCoug

8/15/19 3:18pm

Hopefully, my life expectancy doesn't expire before that time comes.

CougarThug

8/15/19 5:47pm

Yes, no problem with it, but just seems obvious to many.

ToasterChive

8/15/19 3:25pm

Should have been done starting in 2010

Backcountry

8/15/19 5:52pm

61,300 in 2010 vs 52,400 2018.

kooogar

8/15/19 11:40pm

Conflicting wants between the admin and AD. It's that simple

TNT

8/15/19 7:25pm

They know exactly why; always poll your users to confirm, rank, priority & pulse

kapcreations

8/15/19 6:48pm

A church-run entity, located in Provo, in a bubble? No way!

Kerbouchard

8/15/19 10:24pm

I think they've believed for a long time that great schedules are the big thing

BYU Fan

8/15/19 2:55pm

They also need to realize how demoralizing losses to UMASS and NIU

Dangerous

8/15/19 2:57pm

Hence the reason Lisa Wilson started her campaign to change the BYU gameday experience

LifelongAP

8/15/19 5:37pm

Um....

rggee

8/15/19 8:40pm

Sadly I wasn't back yet for that one

BYU Fan

8/15/19 9:26pm

I think they ask non-renewals every year why they didn't renew.

Lance71

8/15/19 2:56pm

If they'd let people renew their seats without getting bumped by higher tier cc

franklyvulgar

8/15/19 3:01pm

The people who donate the most should get the first pick of seats.

HarlemCoug

8/15/19 3:16pm

BYU has a nice mix of reserved seats and higher donors pick first seats. I have

BYUtka

8/15/19 3:54pm

This is why Tics for 20 yrs

Gandolfthewhite

8/15/19 4:14pm

Could you explain more? Donor Seats are by priority, so changed every year.

BYUtka

8/15/19 6:04pm

They don’t reserve your season tickets for you from the previous year they

franklyvulgar

8/15/19 7:40pm

This🔝🔝🔝🔝🔝🔝🔝

Gandolfthewhite

8/15/19 9:27pm

That must have been when they moved the band and ROC to the SEZ. The EZ seats

BYUtka

8/15/19 9:38pm

North and South End Zone Seats are reserved for you unless you pass on them.

BYUtka

8/15/19 9:30pm

I'm just a middle of the road CC member and I assure you, being a big donor

SWP

8/16/19 10:40am

Are you saying that if they realized this they would try to win more games?

Sea Chicken

8/15/19 2:59pm

Can't ignore the player comments last year about not getting up for home games

stoils

8/15/19 3:45pm

I disagree

Backcountry

8/15/19 5:53pm

BYU, and by that I mean the powers that be at BYU, has a disconnect...

CoachSpeak

8/15/19 3:04pm

Agreed they don't look at it like a business and a product and people can choose

franklyvulgar

8/15/19 3:10pm

They only lay the guilt trip on when it comes to football and basketball

Pony Zale

8/15/19 3:22pm

It's not just specific to the Athletic Dept, BYU often thinks people owe them...

cougarmeister

8/15/19 3:24pm

I think you are right. Almost like a can’t be a good member and not support BYU

USMCdad

8/15/19 3:38pm

It is pretty standard practice when losing a customer to survey them about why

NewMexiCoug

8/15/19 4:11pm

I don’t have a problem with the survey, that’s good business...

CoachSpeak

8/15/19 5:00pm

Yes, this is the "bubble" they live in.

Kerbouchard

8/15/19 10:25pm

Completely agree. They sit and do nothing to increase fanship and keep what they

Coug Dude

8/16/19 10:58pm

So true. We're all fans but we also work hard for our money and don't want to

cougarnerd

8/15/19 3:07pm

This athletic department has taken fans for granted for too long and its killing

Backcountry

8/15/19 3:29pm

I've never felt "taken for granted." What do you think they should be doing?

Level43

8/15/19 3:42pm

They can start by not botching Big 12 negotiations twice and beating Utah once

Backcountry

8/15/19 5:55pm

Dont forget late night kickoffs. people dont like getting home at 1-2 am.

Count Cougar

8/15/19 3:30pm

I ask myself one question: What time is the game?

RockyBalboa

8/15/19 3:38pm

Mine isn’t so much PTSD as it it being superstitious. The Cougars have lost the majority of the games I’ve attended in

Nuke

8/15/19 6:58pm

A few more data points that aren't helping:

ataylor

8/15/19 3:39pm

That middle stat is awful.

cruiserhead

8/15/19 4:21pm

They're all pretty telling.

ataylor

8/15/19 4:29pm

Time to change all of those stats

puntersarepeople

8/15/19 4:35pm

Almost thou persuadest me to be a Ute fan.

Gate5

8/15/19 5:36pm

The product has been bad

deliciousmocha

8/15/19 4:13pm

Boring & bad offense + bad losses to poor programs = declining attendance

BYUfan92

8/15/19 4:16pm

Why the contrast to Utah? I don't care about Utah or their fans

Judge Judy

8/15/19 5:14pm

You know why. They are the direct recruiting competition and the rival.

Backcountry

8/15/19 5:59pm

Your post discusses the product. The other part of the equation is cost.

frontrowcougar

8/15/19 5:43pm

I will add another couple things

D.T. Survivor

8/15/19 5:50pm

Unfortunately, I am one who has not renewed my tickets for trendiest time in 20

BlueForLife

8/15/19 5:57pm

So basically the Ty Detmer effect.

Hawk Talons

8/15/19 6:12pm

So true. They need to know that we prefer wins and that we want Notre Dame

chazen

8/15/19 6:19pm

Prefer? Fans demand wins. Someone tell the coaches/admin quickly.

charles

8/15/19 7:48pm

We would love to have season tickets.

Mark

8/15/19 6:20pm

"fans"

AZcougLawyer

8/15/19 7:18pm

Reaching out on Twitter is dumb in general; asking dumb questions is dumber

ColoSpgs

8/15/19 7:38pm

wifi, bathrooms and easier upper deck, Cougar canyon, UVU students, etc...

palangi

8/15/19 8:04pm

I had bought season ticket since Bronco's first year

Blue Ghost

8/15/19 8:37pm

Just wait! This year is going to be special.

Gandolfthewhite

8/15/19 9:32pm

Yes it will. Good things lie ahead.

Pigskin Pete

8/18/19 12:24pm

AD Department? Is that like the Department of DOT, or the SAT test?

fatcracker

8/15/19 10:17pm

Don't forget PIN number

Kerbouchard

8/15/19 10:27pm

Winning cures these problems.

(Private)

8/15/19 10:55pm

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