Imagine a football—a real, hard, leather football, inflated to ~13 psi—spinning end-over-end as it hurtles down from the sky toward you. Then imagine two or three of the most athletic people you've ever seen sprinting toward you with murder in their eyes. That's what every punt return is like.
Now add two guys who are standing so close to you that you can't move without touching one of them; they're standing over you, blocking your sight, standing next to you restricting your ability to move left or right. In fact, they're so close to you on all sides that even with slow-motion replay isn't possible to determine whether or not they actually touched you. That's what Milne had to deal with on the muffed punt against Houston.
Standing that close to a punt returner absolutely interferes with the returner's ability to catch the ball—heck, it interferes in a major way with their ability to even see the ball! And if you lack the experience to know that for yourself, think back to the last time you were trying to get down a crowded hallway at school and imagine how you'd do if two or three people boxed you in and another person threw a Nerf football at your face.