I go to every BYU/Utah game and have since I was 5 with the exception of my mission. I spend in total a month or two a year at our other home in Utah. I grew up in Utah and both sets of family are in Utah. For background.
Is my knowledge perfect. Maybe you are extremely unlucky or like my mother in law who looks for Utes to offend her.
I am not condoning the stupid things Utes do, but to generalize all of them is dumb. If the school and their fan base was so vile I doubt so many of the brethren would support them.
Again, I don't know you and could be wrong in my assumptions (I hope I am), but you have moved into the "looking to be offended" category. If someone says something idiotic, laugh it off or say something quirky back. Life is too short to hold such contempt.