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May 23, 2019
12:41
:10
am
cougarmanguy
All-American
I agree. The problem is that most people look at a score
Without reading many of the reviews
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cougarmanguy
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cougarmanguy
Joined
Jul 10, 2012
Last login
Mar 15, 2020
Total posts
73,268 (28,671 FO)
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Messages
Author
Time
I've never paid attention to restaurant reviews until recently when my friend's
Hypnotoad
5/22/19 10:10pm
People are awful morons
Dillinger
5/22/19 10:11pm
My friend gets a kick out of the reviewers that write as if they are culinary
Hypnotoad
5/22/19 10:18pm
The democratization of reviewing reveals how incredibly bad 99% of people are
Gustav
5/23/19 5:32am
If you have some free time, find a really ridiculous bad review on Google/Yelp
BigT801
5/22/19 10:14pm
I could see some people doing this just trying to get the owners to offer them
crack
5/22/19 10:17pm
Could be!
BigT801
5/22/19 10:19pm
it is an absolute nightmare to run a restaurant. It's seriously unreal
Mayor of Cougartown
5/22/19 10:16pm
I don’t see anything wrong with an honest review.
mobomanjoe
5/22/19 10:16pm
Online reviews seem passive-aggressive to me. If I have a problem, I explain it
crack
5/22/19 10:20pm
I get that. The challenge my friend has is that his restaurant is popular but
Hypnotoad
5/22/19 10:24pm
I don’t go to a restaurant unless I’ve read yelp reviews on it
kotacoug
5/22/19 10:18pm
There is an Asian takeout place I love that started using new bowls that were
777
5/22/19 10:23pm
I almost always dismiss the service reviews. Tell me about the food.
fattycoug
5/22/19 10:26pm
Same.
kccougar
5/22/19 10:30pm
Especially people who mention personal problems, like "I had a hip replacement
Game Changer
5/22/19 10:45pm
Name checks out
Bob Vance
5/22/19 10:48pm
I agree. The problem is that most people look at a score
cougarmanguy
5/23/19 12:41am
I don't go by the actual rating as much as the comments. If there is
ManicBlue
5/22/19 10:38pm
Service shouldn't be arbitrary If it's a random issue it'll be an outlier
molodyets
5/22/19 10:50pm
Most of the reviews I'm referring to praise the food and end with
Hypnotoad
5/22/19 11:09pm
But those are legitimate complaints.
John Doe
5/23/19 5:23am
What's my friend supposed to do about the wait time complaint?
Hypnotoad
5/23/19 7:20am
Does he set expectations?
mobomanjoe
5/23/19 7:31am
He has a small restaurant. Also he tells people all the time in response to
Hypnotoad
5/23/19 7:36am
Maybe be more specific?
mobomanjoe
5/23/19 7:41am
And there are things the staff can do to help. If they are just standing there
BYUtka
5/23/19 7:43am
But that can be off-putting to customers. It sounds like 'come back when its convenient for us' to some ears.
John Doe
5/23/19 9:01am
I think it is a particularly important issue for him as people will go there
BYUtka
5/23/19 7:40am
So it sounds like there are legitimate issues... maybe the needs to
kotacoug
5/23/19 8:58am
Same rule applies. A few bad apples will make the location 4.4 instead of 4.5
molodyets
5/23/19 8:50am
I agree, but sometimes poor service can be a sign of broader problems.
garyfan
5/22/19 10:56pm
What is your friend's restaurant?
BYUtka
5/22/19 10:57pm
Umami Japanese BBQ in Vineyard, UT
Hypnotoad
5/22/19 11:07pm
Love that place. Just like I remember from Japan.
Ojiisan
5/23/19 7:03am
My brother says the same thing. He loves the cow tongue. He lives in Vineyard so
BYUtka
5/23/19 7:25am
The missionaries have been banned from a number of these places in Japan lol
kotacoug
5/23/19 8:59am
We cleared them out a few times after district meetings.
Ojiisan
5/23/19 9:04am
Is that where you cook the food yourself on s grill at the table?
fattycoug
5/23/19 7:05am
Yes
Hypnotoad
5/23/19 7:21am
4.5/5* on yelp, he shouldn’t expect any better.
holipuluki
5/22/19 11:25pm
Yeah. He has great reviews overall. He has 4.6 on Google with over 160 reviews
Hypnotoad
5/23/19 7:22am
Every business is judged by how their frontline employees treat customers
cougXor
5/23/19 6:20am
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