the problem. The problem is the personal, vicious attacks from people who don't like members of the coaching staff, just because of the way they do things. Criticism is part of the territory, and something that every BYU coach understands. It is the personal verbal harassment of coaches and their families, and in some cases, the physical taunting that goes over the line. Even at church, of all places. It is a special kind of treatment reserved only for Mormon coaches who don't deliver what certain people think they should.
That is the problem. If the bigots on CB spent half as much time being constructive and helpful as they do personally attacking every move that is made, the problems would resolve themselves. That is the deal, if anything happens at BYU, it is because the proper methods and channels have been followed.
So no, that is not what the VP said. That is what you want to hear.