It’s that a coach tells them to contact her, even “pester” her, and then doesn’t even give the courtesy of a reply. Maybe BYU is the girl’s first choice, but before she turns down the other schools, she wants to know that she is not on BYU’s list.
By now, I agree, BYU isn’t interested. But for a coach to make her wait, and not even reply after what she said is just plain rude and even arrogant.
Maybe this is just the way it is in college sports, but in any other profession, people get in trouble, even fired for this type of behavior. Seriously.